Terms of use and privacy

 

Terms & Conditions

Please read these terms and conditions carefully, your use of this application means your acceptance of these terms and conditions, which “Hi Caffee” has the right to change or amend from time to time, and it is a binding agreement between the parties “the user” and “Hi Caffee” ” Tahlia Different Caffee Establishment to serve drinks ” that manages this application, and if the user does not agree to these terms, he will not be able to browse or use this application.

These Terms and Conditions contain terms and conditions that define the liability of “Hi Caffee” towards the user These terms and conditions apply when you browse or use the “Hi Caffee” application and these terms are not in any way a substitute for the other terms and conditions of any agreement with “Hi Caffee” about products, services or otherwise.

We strive to provide accurate information about “Hi Caffee” and we update this information continuously , and by using the application , you agree to allow us to send notices, updates and amendments to these terms through available electronic means, including amending these terms.

Registration and use  of the application
To subscribe to some of the services specified on this application, you must register your data to obtain your own account with us, and when you register with us, you agree to the following:

– Create only one account

– Provide accurate and correct information                                                                                                      

– Keep your account information constantly up to date  

– Keep your account secure by not sharing your password with others and not allowing others to use your own device to access your account

– In the event of any suspected case of hacking of your account through this application, you must inform “Hi Caffee” immediately

– you are responsible for all activities you carry out on your account and you are responsible for any risks to your account due to any unauthorized use

Copyright and Registered Marks
This “application”, which includes the logo – Hi Caffee – a registered trademark – belongs to the ” Tahlia Different Caffee Establishment to serve drinks ” and is subject to the protection systems of the Saudi Authority for Intellectual Property, and all designs of the application,  texts, phrases, images, information, programs, audio files and other files and the way they are arranged are the property of “Hi Caffee” is a registered trademark – affiliated with the ” Tahlia Different Caffee Establishment to serve drinks ” or its  licensees. The Hi Caffee Mark  may not be copied, photographed, or used in whole or in part without the prior text consent of – Hi Caffee –
The owner of the Hi Caffee application has the right  to cancel the subscription of the user who repeats the copyright infringement, in accordance with Laws and regulations, at  Hi Caffee’s  sole discretion, and Hi Caffee may  also, in its sole discretion, impose restrictions on the use of the Application or cancel the account of any user who infringes any intellectual property rights of others.

Uses
if this Application is used in one of the following ways:

– Offend anddiscredit others and any kind of violation of the rights of any other party                                           

– Illegal methods, forgery and fraud                                                                               

– Spam messages or any unsolicited advertisement                                                                           

– Use of technology or other media to access the Hi Caffee App or content in an unlicensed manner                     

– Use or launch hacking programs to access the Hi Caffee application or content                                            

– Attempts to introduce viruses or any codes or programs that may disrupt the operation of the application                                        

– Unauthorized attempts to access the Hi Caffee network  or user accounts

– Improper behavior classified as a type of cybercrime                                                                        

– Violation of terms and conditions                                                                                                 

– Attempts to disable or damage Hi Caffee  networks

– Impersonation or irregular use                                                                                 

– Non-compliance  with  third party terms and conditions

The owner of – Hi Caffee application – has the right  to cancel  the user’s account on the application, and to take any legal action at his own discretion, the delay  of Hi Caffee or the failure to implement such procedures does not mean at all the waiver of the rights of Hi Caffee

User Content
Hi Caffee assumes no responsibility for content  uploaded by the User or any third party in illegal ways, Hi Caffee is not responsible for any loss, vandalism, any errors, defamation, obscene actions or offensive words that the User may encounter. If you believe that a user has violated these Terms, you can report it to us.  caffee.df@gmail.com Hi Caffee will  respond quickly, and Hi Caffee reserves the right in its own decision to delete any content uploaded to  the Application at any time and for any reason without any prior notice, and to take legal action.

The Links Policy on these sites
 Hi Caffee assumes  no responsibility with respect to the quality, content, nature or reliability of the websites related to the links on these sites and does not manage  Hi Caffee and is not responsible for the content of any such sites or the content of any link related to them and Hi Caffee has  nothing to do with any preview, change or update of those sites

Compensation                                                                                                                  

In the event that  the User misuses the App, violates these Terms, or violates any rights of a third party, he/she shall be liable for compensation for all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities and expenses (including legal fees and payments on an attorney-client basis) (“Claims”)  and Hi Caffee reserves  the right to assume the exclusive defense of its rights.

Disclaimer of Specific Terms
Except as provided in these Terms and Conditions, Hi Caffee provides this application to the user “as is” and the user acknowledges that he is using this application at his own risk, and Hi Caffee makes  any warranties, whether express or implied.

Limitation of Liability
Except as provided in these Terms and Conditions, and depending on applicable law, Hi Caffee represented by its offices, employees, directors, partners and agents makes no warranties, express or implied, for any damages resulting from the user’s use of this application or information that he may obtain from Hi Caffee, or any other damages  resulting from cancellation errors.Interruption – deletion of files – email – or defects – viruses – delay in the operation or transmission of information or any error resulting from poor performance – communication failure, theft, malfunction or unauthorized access to logs – Hi Caffee  programs or services

Third Party Content, Sites, Products and Services (including Advertisements and Promotions)
Hi caffee may  provide third party content on such sites (including content included) or links to pages of third party websites, content, applications, products and services including advertisements and promotions (collectively, “Third Party Content”) as a service to be provided to persons interested in such information. We do not manage, endorse, or endorse any Third Party Content, including Any link is not related to Hi Caffee and does not imply any endorsement or authorization by Hi Caffee of any website or any information contained therein, and we make no warranty that such information is complete or correct.

   You acknowledge and agree that Hi Caffee assumes no responsibility whatsoever for any Third Party Content and assumes no responsibility for updating or reviewing Third Party Content. You agree to assume your own responsibility for the use of Third Party Content. When you visit other websites through Third Party Content, or when you subscribe to any offers or works with a third party, you acknowledge and understand that you must apply the terms and policies of the third party and our terms and policy do not apply. In this case. You should review the terms, conditions and policies of those sites, including the privacy policy and access to information for any site you visit through our site. When using any third party websites, you must abide by the terms and conditions of the third party.

Modification to the Application
 Hi Caffee reserves  the right to modify, or temporarily or permanently discontinue the application, and modify any features or sections of the application without prior notice, and you agree to all such changes and that Hi Caffee assumes no responsibility for any modification or suspension of the application or any part of it

Cancellation of license to use
Notwithstanding the application of these terms and conditions, Hi Caffee reserves  the right to revoke your license to use  the application without prior notice in Hi Caffee’s sole discretion, and Hi Caffee has the right to  block you or prevent your access to this application and prevent its use in the future, Hi Caffee’s delay  or non-implementation of such actions shall never mean a waiver of rights This is enough to enforce the implementation of these conditions

Terms and Conditions Amendments
 Hi Caffee reserves  the right to change or modify these terms and conditions or any of Hi caffee policies  related to the use of this application at any time at Hi Caffee’s  sole discretion by posting such modifications on the application, when you continue to use this application after changing or modifying the terms and conditions or  other Hi Caffee policies,  you agree to such changes and modifications.

Contact us
if you have any questions about the application or terms of use, or to make a complaint please contact us        

Hi Caffee – Owner Tahlia Different Caffee Establishment to serve drinks – Riyadh – Al-Khuzama District
 Ali Abdullah Al-Qudai Street – Commercial Registration 1010997826

Contact Us: 0506662165 

Email:    caffee.df@gmail.com

 

privacy policy

 The management – Hi Caffee application – appreciates your trust in us, respects your privacy and is committed to protecting your personal data, and sets you a privacy policy for the Hi Caffee application, through your visit to the Hi Caffee application – you accept the things on this list

This policy was updated on 13/05/2024, we update it when we improve our services or when laws change, and you should re-check regularly so that you know how we use your data


How can you delete your account from Hi Caffee application?

The user can delete the account from Hi Caffee application without deleting all the data that was shared, knowing that the data cannot be recovered again.

To delete the account with all data, follow these steps:

– Click on the My Account icon located at the bottom of the home page

– Choose to delete the account

– Confirm deletion

  Thus, the account and all account-related data that was shared with Hi Caffee application have been deleted and cannot be recovered again.


How can you delete all the data shared with Hi Caffee app without deleting the account?

The user can delete all the data that was shared with the “Hi Caffee” application without deleting the account, knowing that it cannot be recovered again

-To request deletion of all data without deleting the account, fill out the following form from here.


Information that is available when you visit the Hi Caffee application

–  The information that is available for the Hi coffee application – By registering in the application is (mobile number, name) and after registration you will get an account on the site consisting of (mobile number and password) that allows  you to use the application, the information you add  such as mobile number and name, or add address and e-mail makes it easier for us to respond to your request, implement your purchases, provide a better service and facilitate the way to browse for you as a user of the Hi Caffee application , and keep you informed of everything new on the application

Does Hi Caffee share information with others?

Your information may be shared with a third party in the following cases:

– Providing some services in the “Hi Caffee application” from a third party to serve you quickly, knowing that the third party uses your information in accordance with their privacy policies

– We share your information with suppliers who provide us with services if we need to, and with our two laws

–  In the event that the competent and governmental authorities request your information, they will be provided with it in response to the prevailing regulations and instructions

– We may share your information with advertising services to market our services to you and others  

– It is possible to share your information in other situations after obtaining your consent or legally allowing us to do so, in response to our legal and regulatory obligations, or for security purposes

Purchase Information

Information you provide to complete the purchase (such as payment details, identity and information needed by financial service providers) This information is used to fulfill your purchases from the “Hi Caffee App”, and in  order for us to provide our services to you quickly and distinctively, we use your personal data to confirm your identity, and we also do this because it is necessary for reasons related to a great public interest in preventing any fraud.

Phone recordings, WhatsApp chats, social media, and emails

Recording phone calls with you is to train our team, improve our services, investigate and prove any error, knowing that we will always tell you if we are recording a call with you, and if you do not want your calls to be recorded, you can contact us  on mobile 00966506662165 – or communicate on e-mail :  caffee.df@gmail.com‏   

The content of your conversations with us on WhatsApp, social media, and emails is also used to communicate with you, improve our services and send marketing messages. 

Cookies

We use cookies and modern technologies to collect information and how to use our application to ensure that our application works excellently and in order to provide a distinctive service to you and to understand how you use our services on the application so that we can develop and improve them, and to help us provide some advertising and we may need your consent to use these technologies

Also, most browsers will tell you when you receive new cookies and tell you how to disable them, we advise you not to disable cookies – by applying Hi Caffee –  they help you take full advantage of the features of  – Hi Caffee application – so we recommend that you leave them open

Service Evaluation Survey

Your evaluation of the service we provide to you by filling out the questionnaire sent  to you after you use the application, after submitting your order  or when canceling your order, is to improve and market our services

Photos & Videos

Any photos or videos taken of you when you win a prize in competitions

Or the activities we hold are to market our services

Information Hosting

Hi Caffee App – Hosting is done by a trusted hosting company and they have a server structure all over the world, so the processing of your information is done in countries outside the Kingdom of Saudi Arabia, as for transaction records on the application they are kept for seven years to fulfill our legal and other obligations and can be kept for a longer period if there is any potential litigation

Privacy Policy of Other Sites

Hi Caffee  application – linked in some parts to the sites of companies such as electronic payment companies or identity verification service companies “Hi Caffee application” does not control and does not cover the privacy policy of these sites, and these sites have their own privacy policies, which we suggest you see, and  the Hi Caffee application – is not responsible for the privacy policies or data protection of these sites  

If you choose  to visit the Hi Caffee application, your visit and any dispute about privacy are subject to the privacy policy and terms of use, if you have any concerns  about privacy in the Hi Caffee application, please contact us and we will try to resolve them, follow  the Hi Caffee application for all that is new about any changes to both the privacy policy and the terms and conditions of use  

To communicate with the management of the Hi Caffee application

Caffee Tahlia  Different Establishment to serve drinks

Saudi Arabia – Riyadh  – Al-Khuzama District – Ali Al-Qudai St.

Mob: 00966506662165 

e-mail: caffee.df@gmail.com